Thank you for choosing Tiran Explore. We are committed to ensuring a smooth and reliable delivery experience for all our customers. Please review our shipping policy below.

1. Delivery Method

We offer Cash on Delivery (COD) as our sole payment method. You will pay the full amount in cash to the delivery personnel upon receiving your order.

2. Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays. Processing times may vary during high-demand periods.

3. Shipping Time

Delivery times typically range from 3 to 7 business days, depending on your location. Remote areas may experience longer delivery windows. Once your order is dispatched, you will receive a notification with estimated delivery details.

4. Delivery Areas

We currently deliver to most regions within our service area. If your location is outside our delivery zone, we will notify you after your order is placed.

5. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout. Some promotional offers may include free shipping on select orders.

6. Delivery Attempts

Our delivery team will make reasonable efforts to contact you at the time of delivery. If the delivery is unsuccessful due to unavailability or refusal to accept the package, the order may be cancelled.

7. Order Inspection

Please inspect your package upon delivery. If you notice any damage, tampering, or missing items, notify the delivery personnel immediately and contact our customer support team for assistance.

8. Contact

For questions about shipping, delivery status, or order-related inquiries, please reach out to us at [email protected].